Frequently Asked Questions — cor118

Everything you need to know about creating an account, depositing and withdrawing via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay, claiming bonuses, playing safely, and getting the most out of your cor118 experience.

Welcome to the cor118 FAQ. This page answers the most common questions from our Indonesian user community. Whether you are new to online gaming or an experienced player, you will find clear, practical answers on account setup, payment methods, gaming options, bonuses, security, and responsible gaming. If you cannot find what you are looking for here, our 24/7 support team is always ready to help via live chat or email at [email protected].

Account & Registration

How do I create an account on cor118?

Creating a cor118 account is straightforward. Visit the homepage, click the registration button, and provide your email address, phone number, full name (as shown on your KTP), date of birth (you must be 21 or older), and a secure password. After submitting, verify your email by clicking the link sent to your inbox. You can then log in and begin the KYC verification process, which is required before making your first withdrawal.

What documents do I need for KYC verification?

cor118 requires all users to complete identity verification (KYC) to comply with regulatory standards and protect your account. You will need to upload a clear photo or scan of your Indonesian national identity card (KTP), showing your full name, date of birth, ID number, and photo. Ensure the document is valid (not expired) and all corners are visible in the image. Verification typically takes 24-48 hours. Once approved, you can make withdrawals without restrictions.

I forgot my password. How do I reset it?

If you have forgotten your cor118 password, click the 'Forgot Password' link on the login page. Enter the email address associated with your account. You will receive a password reset link via email within a few minutes. Click the link, create a new secure password, and log in. If you do not receive the email, check your spam folder or contact our 24/7 support team for assistance.

Can I have multiple accounts on cor118?

No. cor118 enforces a strict one-account-per-person policy. Creating multiple accounts (also known as multi-accounting) is a violation of our Terms & Conditions and can result in immediate account suspension, forfeiture of balances, and permanent ban. Each user is limited to one account, verified through KYC and device fingerprinting. If you accidentally created a duplicate account, contact support immediately to resolve the issue before depositing any funds.

How do I close my cor118 account?

If you wish to close your cor118 account, contact our support team at [email protected] or via 24/7 live chat. Before closure, you must withdraw any remaining balance. Account closure requests are processed within 7 business days. If you need to close your account for responsible gaming reasons (such as self-exclusion), let us know, and we will implement additional safeguards to prevent re-registration during your chosen exclusion period.

Deposits & Withdrawals

How do I deposit using BCA?

To deposit via BCA (Bank Central Asia), log in to your cor118 account and navigate to the Deposit section. Select BCA as your payment method, enter the amount you wish to deposit (minimum Rp 50,000), and confirm. You will receive cor118's BCA account number and a unique payment reference code. Open your BCA mobile banking app (BCA Mobile or myBCA), initiate a transfer to the provided account number, include the reference code in the notes field, and complete the transaction. Funds typically arrive in your cor118 account within 1-5 minutes.

Can I deposit using BRI, BNI, or Mandiri?

Yes. cor118 supports deposits via all major Indonesian banks, including BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata. The deposit process is identical to BCA: select your bank in the Deposit section, receive the account details and reference code, complete the transfer via your bank's mobile app or ATM, and your cor118 balance will be credited within 1-10 minutes depending on the bank's processing speed.

Does cor118 accept e-wallet deposits like OVO, DANA, or GoPay?

Yes. cor118 supports deposits via popular Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed instantly. In the Deposit section, select your preferred e-wallet, enter the amount, and you will be redirected to the e-wallet app to authorize the payment. Once confirmed, funds appear in your cor118 account immediately. Minimum e-wallet deposit is typically Rp 25,000, depending on the provider.

What is the minimum deposit amount on cor118?

The minimum deposit on cor118 is Rp 50,000 for bank transfers (BCA, BRI, BNI, Mandiri, and others) and Rp 25,000 for e-wallet payments (OVO, DANA, GoPay, ShopeePay, LinkAja). There is no maximum deposit limit for most payment methods, though certain banks or e-wallets may impose their own transaction caps. If you need to deposit a large amount, you can make multiple transactions or contact support for VIP deposit options.

How long does it take for my deposit to be credited?

Bank transfer deposits (BCA, BRI, BNI, Mandiri) are typically credited to your cor118 account within 1-10 minutes, depending on your bank's processing speed. E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited instantly. If your deposit has not appeared after 15 minutes, check that you used the correct account number and reference code, then contact our 24/7 support team with your transaction receipt.

Are there any deposit fees on cor118?

cor118 does not charge any deposit fees. All deposits are processed at 100% of the amount you transfer — if you deposit Rp 100,000, your account will be credited with Rp 100,000. However, your bank or e-wallet provider may charge their own transaction fees (typically Rp 2,500 to Rp 6,500 for bank transfers). Check with your payment provider for their fee structure.

How do I withdraw my winnings from cor118?

To withdraw from cor118, log in and navigate to the Withdrawal section. Enter the amount you wish to withdraw (minimum Rp 100,000), select your bank account (the account must be in your name and match your KYC-verified identity), and confirm. Withdrawals to BCA, BRI, BNI, and Mandiri are typically processed within 10 minutes to 2 hours during business hours (WIB). Larger withdrawals or first-time withdrawals may take up to 24 hours for additional security verification.

What is the minimum withdrawal amount on cor118?

The minimum withdrawal on cor118 is Rp 100,000. There is no maximum withdrawal limit per transaction, but daily withdrawal limits may apply depending on your account status (standard, VIP, etc.). If you wish to withdraw a large amount (over Rp 50,000,000), contact support to arrange expedited processing or request a wire transfer.

Are there withdrawal fees on cor118?

cor118 does not charge withdrawal fees for most transactions. However, if you withdraw to a bank account at a different institution than the one you used to deposit, a small processing fee (approximately Rp 5,000 to Rp 10,000) may apply. To avoid fees, always withdraw to the same bank you deposited from. Your bank may also charge a receiving fee on their end — check with your bank for their policies.

Why is my withdrawal taking longer than expected?

Most cor118 withdrawals to BCA, BRI, BNI, and Mandiri are processed within 10 minutes to 2 hours. Delays can occur if: (1) you are making your first withdrawal and additional KYC verification is required, (2) the withdrawal amount exceeds your daily limit, (3) you requested the withdrawal outside business hours or on a weekend (processing resumes the next business day), or (4) there is a technical issue with your bank. If your withdrawal has not arrived after 24 hours, contact support with your transaction ID.

Games & Gameplay

What sports can I bet on at cor118?

cor118 offers comprehensive sports betting covering football (BRI Liga 1, English Premier League, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup, and Timnas Indonesia / Garuda matches), basketball (NBA, Euroleague), tennis (Grand Slams, ATP, WTA), badminton (All England, Thomas Cup, Uber Cup, Indonesia Open), volleyball, MotoGP (including Mandalika circuit races), E-sports (Mobile Legends MPL, PUBG Mobile, Free Fire), and more. Live betting is available on most major matches.

Can I play togel on cor118?

Yes. cor118 offers togel (Indonesia's traditional numbers lottery), including popular markets such as 4D, 3D, and 2D draws. Togel draws are held daily, with results published on the platform immediately after each draw. You can place togel bets through the Lottery section of the cor118 platform. Minimum bet amounts start from Rp 1,000, and winnings are credited to your account automatically once results are confirmed.

Does cor118 offer sabung ayam (cockfighting) betting?

Yes. cor118 provides live sabung ayam (cockfighting) betting, a traditional Indonesian wagering game. Matches are streamed live, and you can place bets on Meron (red corner) or Wala (blue corner) in real time. Sabung ayam betting is available 24/7 through the Live Casino section of the platform. All matches are independently refereed and certified for fair play.

How do I know if the games on cor118 are fair?

All games on cor118 are provided by internationally licensed and certified studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers use Random Number Generator (RNG) technology that is independently tested and certified by accredited auditing firms such as eCOGRA, GLI, and iTech Labs. Slot games display their Return to Player (RTP) percentages transparently. Live casino games are streamed in real time with professional dealers, ensuring you can see every card dealt and every spin of the wheel.

Bonuses & Promotions

What is the welcome bonus on cor118?

cor118 offers a generous welcome bonus for new users. Upon making your first deposit, you can receive a 100% match bonus up to Rp 1,000,000, plus additional free spins on selected slot games. To claim the welcome bonus, opt in during your first deposit. Wagering requirements apply: you must wager the bonus amount 20 times on eligible games (slots, live casino, sports) before you can withdraw bonus-derived winnings. Full terms are available on the Promotions page.

What are wagering requirements and how do they work?

Wagering requirements (also called rollover or playthrough requirements) are conditions attached to bonuses. For example, if you receive a Rp 100,000 bonus with a 20x wagering requirement, you must place a total of Rp 2,000,000 in bets (Rp 100,000 × 20) on eligible games before you can withdraw any winnings generated from that bonus. Different game types contribute differently to wagering: slots usually contribute 100%, live casino 10-20%, and sports betting varies by odds. Track your wagering progress in the Bonuses section of your cor118 account.

Does cor118 have a VIP or loyalty program?

Yes. cor118 operates a multi-tier VIP loyalty program that rewards active players with exclusive benefits. As you play and wager on the platform, you earn loyalty points that advance you through VIP levels (Bronze, Silver, Gold, Platinum, Diamond). Higher tiers unlock faster withdrawals, dedicated account managers, higher deposit and withdrawal limits, personalized bonuses, birthday gifts, and invitations to exclusive events. Contact support for details on how to join the VIP program.

Can I claim multiple bonuses at the same time?

No. cor118 allows only one active bonus per account at any given time. You must complete the wagering requirements of your current bonus (or forfeit it) before claiming a new one. This prevents bonus abuse and ensures fair play. If you have an active bonus and attempt to deposit again, you will be given the option to continue with the existing bonus or forfeit it to claim a new promotion.

Safety & Responsible Gaming

Is my personal information safe on cor118?

Yes. cor118 uses bank-grade SSL/TLS encryption to protect all data transmitted between your device and our servers. Sensitive information (KTP scans, bank account details, passwords) is stored in encrypted form and accessible only to authorized personnel on a need-to-know basis. We do not sell or share your personal data with third parties for marketing purposes. Our security infrastructure is regularly audited by independent cybersecurity firms. For full details, review our Privacy Policy.

What is the age requirement to play on cor118?

You must be at least 21 years old to create an account and play on cor118. This is strictly enforced through KYC verification. When you submit your KTP during the verification process, our system checks your date of birth. Accounts registered by individuals under 21 are immediately suspended, all deposits returned, and the account permanently closed. If you are a parent or guardian and believe a minor has created an account, contact [email protected] immediately.

What responsible gaming tools does cor118 offer?

cor118 provides a comprehensive suite of responsible gaming tools accessible through your account settings: deposit limits (set daily, weekly, or monthly caps on how much you can deposit), loss limits (restrict the amount you can lose in a period), session time limits (automatically log you out after a set duration), cool-off periods (temporarily suspend your account for 24 hours to 30 days), and self-exclusion (permanently close your account for 6 months, 1 year, or indefinitely). For more information or to activate these tools, visit our Responsible Gaming page or contact support.

Still Have Questions?

Our support team is available 24/7 via live chat to answer any questions not covered here. You can also review our detailed Terms & Conditions, Privacy Policy, and Responsible Gaming page for more information.