At cor118, we believe that gaming should be entertaining, exciting, and above all, safe. We are committed to promoting responsible gaming practices, protecting vulnerable players, and ensuring that every user has the tools they need to stay in control of their experience.
Gaming is entertainment. For the vast majority of cor118 users across Indonesia — from Jakarta to Surabaya, Bandung to Bali — placing a bet on football (including BRI Liga 1, the English Premier League, La Liga, and Champions League), trying their luck on slots, or playing live casino games is a form of leisure, no different from going to the cinema or dining out. It is a recreational activity enjoyed in moderation, within a personal budget, and without negative consequences.
However, we recognise that for a small percentage of players, gambling can become problematic. When gaming stops being fun and starts causing financial stress, relationship difficulties, or emotional distress, it has crossed the line from entertainment into harm. cor118 takes this risk seriously. We have built a comprehensive responsible gaming framework designed to prevent problem gambling, detect early warning signs, and provide support to any user who needs it.
This page explains the tools, policies, and support resources available to every cor118 player. Whether you are a casual weekend bettor or a daily user, we encourage you to read this information carefully and use the controls we provide to ensure your gaming remains safe, enjoyable, and within your means.
cor118 is an adults-only platform. We strictly enforce a minimum age requirement of 21 years across all services.
In Indonesia, the age of majority is 21 years for the purposes of entering into legally binding contracts and engaging in age-restricted activities. cor118 adopts this threshold as our minimum age requirement to comply with local norms and to ensure that all users are adults capable of making informed decisions about their gaming activity.
What we do to enforce this:
cor118 provides a suite of tools that allow you to set personal limits on your gaming activity. These tools are available 24/7 through your account settings.
Set a maximum amount you can deposit into your cor118 account over a daily, weekly, or monthly period. Once the limit is reached, further deposits are automatically blocked until the period resets. This ensures you never deposit more than you can afford to lose.
Available in Account SettingsSet a maximum length for each gaming session. When your time limit is reached, you will be automatically logged out and prompted to take a break. This prevents extended gaming marathons and encourages healthy play patterns.
Available in Account SettingsSet a maximum amount you are willing to lose in a day, week, or month. If you reach this threshold, your account will be restricted from further wagering until the period resets. This protects you from chasing losses during a bad streak.
Available in Account SettingsTemporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or play. This gives you time to step back and reflect if you feel your gaming is becoming excessive.
Contact Support or Account SettingsPermanently or temporarily close your account for 6 months, 1 year, or indefinitely. Self-exclusion is irreversible for the chosen period — you will not be able to reactivate your account or create a new one during that time. Use this if you believe gambling is causing serious harm.
Contact [email protected]Stop receiving promotional emails, SMS messages, or notifications about bonuses and special offers. This removes the temptation to play when you are trying to cut back or take a break from gaming.
Available in Account SettingsProblem gambling rarely develops overnight. It usually starts with subtle changes in behaviour. Recognise the warning signs early and seek help before the problem escalates.
Spending more than you can afford: Depositing money meant for rent, groceries, bills, or family expenses into your gaming account.
Chasing losses: Continuing to play after losing in an attempt to win back what you lost, often leading to even bigger losses.
Lying to family or friends: Hiding your gaming activity, lying about how much you spend, or becoming secretive about your finances.
Neglecting responsibilities: Missing work, school, family events, or religious obligations because you are gaming or thinking about gaming.
Borrowing to gamble: Taking loans from family, friends, or financial institutions to fund your gaming or pay off gambling debts.
Feeling anxious or irritable when not gaming: Experiencing withdrawal symptoms or restlessness when you try to cut back or stop.
If you recognise any of these warning signs in yourself or someone you care about, it is time to take action. The first step is acknowledging that there may be a problem. The second step is reaching out for support. cor118 is here to help — contact us at [email protected] and we will work with you to set up protective measures on your account and connect you with professional resources.
You are not alone. Professional support is available 24/7 through multiple channels.
Our customer support team is trained to handle responsible gaming concerns with sensitivity and confidentiality. We can:
If gambling is affecting your mental health, financial stability, or relationships, professional counseling can help. In Indonesia, you can access mental health support through:
Remember: Seeking help is a sign of strength, not weakness. Recovery is possible with the right support.
The following international organisations provide resources, information, and support for individuals affected by problem gambling.
A fellowship of individuals who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. Offers free meetings and 12-step recovery program.
UK-based provider of free information, advice, and support for anyone affected by problem gambling. Operates a 24/7 helpline and live chat service.
Independent charity offering free, confidential support and treatment for anyone affected by gambling harm in the UK. Provides online tools, self-assessment tests, and counseling referrals.
US-based organisation providing advocacy, education, and resources for individuals and families affected by gambling problems. Operates the National Problem Gambling Helpline.
Global service offering free, multilingual support and practical advice to anyone affected by gambling problems. Provides online peer support community and live advisor chat.
Follow these guidelines to keep gaming fun and within healthy boundaries.
Decide how much money you can afford to lose before you start playing. Treat it as the cost of entertainment, like a movie ticket or dinner out. Never gamble with money you need for essentials.
Decide in advance how long you will play and stick to it. Use the session time limit tool to enforce this automatically. Take regular breaks and do not let gaming take over your day.
If you lose, accept it and walk away. Do not deposit more money to try to win back what you lost. Chasing losses is the fastest way to turn a small loss into a big problem.
The moment gaming stops being enjoyable and starts feeling stressful, take a break. Gaming should enhance your life, not dominate it. If it is causing problems, reach out for help.
Our team is here to help 24/7. Whether you want to set up account controls, discuss responsible gaming options, or learn more about our policies, reach out anytime. You can also explore our FAQ or review our full Terms & Conditions.